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Character Encoding

Slack expects text to be UTF-8 encoded. If your messages appear with text such as BAD+11 in Slack, check text.encoding and .encode(Encoding::UTF_8) your messages before sending them to Slack.

text = 'characters such as "Ñ", "Á", "É"'
text.encoding
=> #<Encoding:UTF-8>
client.chat_postMessage(channel: '#general', text: text, as_user: true)
# renders 'characters such as "Ñ", "Á", "É"' in Slack

text = text.encode(Encoding::ISO_8859_1)
text.encoding
# => #<Encoding:ISO-8859-1>
client.chat_postMessage(channel: '#general', text: text, as_user: true)
# renders 'characters such as "BAD+11", "", "BAD+9"' in Slack